Welcome to FLEXBO (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from FLEXBO. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General

1.1. Acceptance: By using our website, you acknowledge that you have read, understood, and agree to these Terms.

1.2. Modification: FLEXBO reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the modified Terms.

2. Use of Website

2.1. Eligibility: You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our website and purchase products.

2.2. Account: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3. Prohibited Conduct: You agree not to use our website for any unlawful purpose or in any way that could harm FLEXBO or its customers.

3. Product Information

3.1. Accuracy: We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

3.2. Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payment

4.1. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.

4.2. Payment: We accept various payment methods as indicated on our website. By placing an order, you represent and warrant that the payment information provided is accurate and that you are authorized to use the payment method.

4.3. Pricing: All prices are listed in TAKA and are subject to change without notice. Taxes and shipping charges, if applicable, will be added at checkout.

5. Shipping and Delivery

5.1. Shipping: We ship all over Bangladesh. Shipping times and costs may vary based on the destination and shipping method selected.

5.2. Delivery Time: Inside Dhaka – 5 days & Outside Dhaka – 10 days

5.3. Delivery: While we strive to meet estimated delivery times, we are not responsible for delays caused by factors beyond our control.

6. Returns and Refunds

6.1. Returns: Please refer to our Refund and Return Policy for detailed information on returns, exchanges, and refunds.

7. Intellectual Property

7.1. Ownership: All content on our website, including text, images, logos, and graphics, is the property of FLEXBO , Trade License – 3252556257 .

7.2. Use: You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.

8. Limitation of Liability

8.1. Disclaimer: To the fullest extent permitted by law, FLEXBO disclaims all warranties, express or implied, regarding our website and products, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8.2. Liability: FLEXBO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products, even if advised of the possibility of such damages.

9. Governing Law

9.1. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.

9.2. Dispute Resolution: Any disputes arising out of or related to these Terms or your use of our website shall be resolved through binding arbitration in Dhaka.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at: 01701-817097